Warranty & Returns

Every Perrine piece is made to be worn every day, and we stand behind it for as long as you own it.

Lifetime warranty

If your jewelry tarnishes, loses its plating under normal wear, or has any manufacturing defect, we replace it. There is no time limit on this: it applies for as long as the piece is yours. Each item can be replaced once, and a $10 USD fee covers shipping, handling, packaging and processing.

What the warranty covers

• Manufacturing faults: clasps that fail, stones that come loose, joins that separate
• Plating that wears through under normal use
• Tarnishing that appears without contact with chemicals
• Items that arrive damaged or do not match what was ordered

What it does not cover

• Damage from contact with perfume, chlorine, or cleaning products, which the care guidance on each product page asks you to avoid
• Loss, theft, or accidental damage after delivery
• Normal marking that comes from daily wear over time

90 days to change your mind

Beyond the warranty, you have 90 days from delivery to return or exchange a piece simply because it is not what you hoped for, provided it is unworn and in its original packaging.

How to claim

Email support@perrinejewelry.com with your order number and a photograph of the issue. We reply within 48 hours with instructions.