2pc 14k Initial & Cross Necklace Set

Orders are prepared within 2 to 5 business days, then take 7 to 14 business days to arrive. There is one shipping method and it is free on every order, with tracking included.

Made-to-order items, such as bespoke designs or birthstone inserts, can sit at the upper end of the dispatch range. Simple designs like initials, charms and standard birthstones follow the normal timeframe.

You get a tracking link by email the moment the parcel leaves. The first carrier scan can take 3 to 5 days to appear, which is normal and does not mean anything is wrong.

Shipping itself is free on every order, to all 64 countries we deliver to, with no minimum to reach. What is not included is import duty: most destinations charge nothing, but where your local authority does apply a fee, it is paid by the recipient. We cannot calculate or refund it.

Priority Processing is an optional $3 add-on in the cart. It moves your order to the front of our packing queue, so it is prepared and handed to the carrier ahead of standard orders. It does not change carrier speed once the parcel is on its way, and it is not insurance. Every order is already covered by our 90-day returns and our lifetime warranty, whether you add it or not.

If the jewelry you receive doesn’t meet your expectations, no worries! Perrine offers a 90-day money-back guarantee. Simply email us your order number, include a picture, and provide an explanation of the issue. We’ll provide all the necessary information to return the item, whether you’d like an exchange or a full refund. Your satisfaction is our top priority!

By purchasing with Perrine, you help contribute to animal welfare around the world, allowing us the amazing opportunity to donate a portion of our profits to animal sanctuaries and rehabilitation centers each month. As Perrine grows, our impact on animal welfare grows, providing care and aid to a variety of animals in need.

Use the Remove link next to the piece in your cart. Free gifts cannot be removed on their own: they appear once your cart reaches the value that unlocks them, and they leave again if the cart drops below it. They cost you nothing either way.

If you are having difficulties placing an order, we can send you an invoice directly. Write to support@perrinejewelry.com with:

• Currency (e.g. USD)
• Product title and variants (list the products, quantity and the specific options for each item)
• Whether you want Priority Processing added ($3, optional)

Example:

• Currency: USD
• Adjustable Letter Initial Bracelets
• 1x (White / A)
• 1x (Black / B)
• 1x (Pink / C)
• No Priority Processing

Some of our products offer exclusive discounts through the Bundle app, such as volume discounts (buy more, save more) and other special offers. To get started, select the quantity you’d like to buy—1, 2, 3, 4, or more. For each item, choose your preferred options (like bracelet styles), then click Add to Cart. Your exclusive discount will be automatically applied.

Please note that the discounts are perpetual—for example, if you buy 6 items, the first 4 will have the "Buy 4" discount rate, and the remaining 2 will get the "Buy 2" discount rate.

Orders are prepared within 2 to 5 business days, then take 7 to 14 business days to arrive. You get a tracking link by email the moment the parcel leaves. The first carrier scan can take 3 to 5 days to appear, which is normal and does not mean anything is wrong.

Our lifetime warranty ensures peace of mind with every purchase. We will replace any item once, free of charge. However, a $10 USD fee applies to cover shipping, handling, packaging, and labour. To file a claim, please visit this link: File a warranty claim.